ICTS Support contacts

ICTS Department is providing online support during this time of lockdown. We have been addressing all issues and requests for online collaboration, VPN, and other online services. Please feel free to contact the team any time for online services;

Please contact the Level 1 support before escalating to next levels (Telephone support shall be available from 9:00 AM – 5:00 PM on working days)

 

Level 1 Contact

Level 2 Contact

Escalation 1

Escalation 2

B.Tech. fresher support - Email, CMS, Teams, etc. (9:00 AM - 5:00 PM)

C. Kuppuraj
(c_kuppuraj@cb.amrita.edu, 9894848950)
OR
G. Senthil
(g_senthil@cb.amrita.edu, 9629258106)
OR
Nithya M.
(m_nithya@cb.amrita.edu, 0422-2685343, 9940963537)

Das KB (kb_das@cb.amrita.edu, 9443250145)

Gopakumar P. 
9943984441

gopan@amrita.edu

Sreevalsan M.
9443384465

sree@amrita.edu

Microsoft 365 login issues which include Teams

C. Kuppuraj
(c_kuppuraj@cb.amrita.edu, 9894848950)

OR

G. Senthil
(g_senthil@cb.amrita.edu, 9629258106)

sysadmin@cb.amrita.edu
+91-422-2685339

Microsoft Teams functional and connectivity issues

CMS login and connectivity issues

VPN login and connectivity issues

AUMS connectivity issues

AUMS login issues (password)

AUMS functionality issues

aumsadmin@amrita.edu
Saritha 9497807626, Vidya 9486234101

Intranet hosting requirements

intranet@cb.amrita.edu
Vignesh S. 9865399019, 9043338014

Multimedia requirements

multimedia@cb.amrita.edu

Hardware/Software issues within the campus

helpdesk@cb.amrita.edu

Network connectivity issues within the campus

helpdesk@cb.amrita.edu