ICTS Department is providing online support during this time of lockdown. We have been addressing all issues and requests for online collaboration, VPN, and other online services. Please feel free to contact the team any time for online services;
Please contact the Level 1 support before escalating to next levels (Telephone support shall be available from 9:00 AM – 5:00 PM on working days)
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Level 1 Contact |
Level 2 Contact |
Escalation 1 |
Escalation 2 |
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B.Tech. fresher support - Email, CMS, Teams, etc. (9:00 AM - 5:00 PM) |
C. Kuppuraj |
Das KB (kb_das@cb.amrita.edu, 9443250145) |
Gopakumar P. |
Sreevalsan M. |
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CMS related issues |
Roopesh G Nair (cmshelp@cb.amrita.edu, 9443250101, 9446561773) |
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Microsoft 365 login issues which include Teams |
C. Kuppuraj OR G. Senthil |
sysadmin@cb.amrita.edu |
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Microsoft Teams functional and connectivity issues |
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CMS login and connectivity issues |
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VPN login and connectivity issues |
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AUMS connectivity issues |
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AUMS login issues (password) |
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AUMS functionality issues |
aumsadmin@amrita.edu |
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Intranet hosting requirements |
intranet@cb.amrita.edu |
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Multimedia requirements |
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Hardware/Software issues within the campus |
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Network connectivity issues within the campus |
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