ICTS Support contacts

Please use the following contacts to request for various support services extended by ICTS. Please send your requests well in advance for scheduling the requested service and personnel. This is extremely necessary for services related to Multimedia, Audio Visual, Video Conferencing, Photography, etc. For all services, the team members are providing a feedback form which will help us to understand the quality of service provided. Your feedback will be of immense help to us to keep up the quality of services.

These contacts are only for IT technical issues

• Microsoft 365 (including Teams, Email), FTP, VPN, Storage, Server related support : sysadmin@cb.amrita.edu, Extn. 5339
• All Hardware, Software installation and Network issues : helpdesk@cb.amrita.edu, Extn. 5338, 5334
• Campus WiFi related issues : campuswifi@cb.amrita.edu, Extn. 5334
• AUMS related issues : aumsadmin@amrita.edu, Extn. 5340
• CMS related issues : cmshelp@cb.amrita.edu, Extn. 5396
• Multimedia design/Still Photography requirements : multimedia@cb.amrita.edu, Extn. 5341
• Computer Lab scheduling : computerlabs@cb.amrita.edu, Extn. 5335
• Intranet hosting and related matters and issues : intranet@cb.amrita.edu, Extn. 5396
• Circulars to be posted on the intranet : circulars@cb.amrita.edu, Extn. 5396
• Faculty times tables to be forwarded to : facultytt@cb.amrita.edu, Extn. 5396
• E-Learning/Video Conferencing/Skype setup requests : elearning@cb.amrita.edu, Extn. 5325
• Cisco Networking Academy : netacad@cb.amrita.edu, Extn. 5342
• Audio/Visual requirements : audiovisual@cb.amrita.edu Extn. 5378